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Just Published! Two Brand New CRM for Supply Chain Distribution Videos
Microsoft CRM For Wholesale Distribution Webinar Series Videos More Information on these CRM Solutions:CRM for Supply Chain and Distribution Customer Relationship Management (CRM) This two-part...
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Keep your marketing lists up to date in Microsoft CRM
Microsoft Dynamics CRM has excellent marketing features including marketing lists. Marketing lists are groups of leads or contacts grouped together for specific marketing purposes. For example if you...
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Why CRM is on the Minds of Most Distributors
This year is almost over, time to reflect on the goals that were established for 2012 and evaluate progress as well as look toward 2013. This year we had the opportunity to interact with hundreds of...
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Prophet 21 World Wide Users Group Webinar – CRM for Wholesale Distribution
Yesterday I lead a webinar for members of the Prophet 21 World Wide Users Group. This session demonstrated a day in the life of an Outside Sales rep. at a distributor using an integrated CRM solution....
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How mobile sales applications help distributors close more deals
In today’s marketplace, distributors must provide their employees with all the tools necessary to get and maintain a competitive advantage. Deploying mobile sales applications is one of the ways to...
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Does My Business Need a CRM Solution?
Maybe the first question should be, what is a CRM solution? Customer relationship management (CRM) is a tool that can manage all your leads, customer, vendor, partner and marketing information, all in...
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Distributors need to tear down the walls between Marketing & Sales
In most distribution businesses today sales and marketing are two distinct departments, with two distinct functions, staffed by people with different skill sets. Mininal communication or collaboration...
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Welcome to the age of Relationship Selling
In today’s social and mobile world, businesses need to move faster and share knowledge more broadly than ever before. They also need to connect to customers on their terms and build relationships...
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Where is The ROI Part 2
In my last post I referred to a study done by Forrester research. The study dealt with three major areas that a CRM solution addresses; sales, marketing and customer service. The study showed where the...
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How distributors can make their sales numbers
Microsoft Dynamics CRM allows sales reps to always be ready for client meetings. In a recent research study conducted by the Sales Executive Council, it was noted that customers complete 69% of the...
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It’s Time for Distributors to Embrace CRM
It is a proven fact that distributors who have implemented a quality CRM solution like CRM for Distribution out perform their competition. Margins continue to shrink, competition is getting fiercer...
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What does it cost a distributor to lose a customer?
As salespeople we all juggle many tasks at the same time. Staying on top of all our customer demands and requests can become a serious problem for us. In the distribution business today’s customers...
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What Is Your Sales Team Doing?
Let me set the record straight. I am not a proponent of big brother watching over us. Nor as a sales professional do I like or want to be micro managed. But it is vital in today’s business climate to...
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Information is King
Data visibility can improve many functions. This is what CRM aims to deliver. In the real Estate world the phrase goes like this “location, location, location”. In business today it’s more like...
View ArticleTop Ten Reasons You Might Need CRM
Dave Letterman made the top ten list famous. In this article we take his very funny top ten list idea and apply it to your business. #10 A customer calls wondering why they have not yet received...
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Distributors need a Socially Connected CRM Solution
The world is changing and distributors need to keep up with these changes to stay competitive. According to a recent Nielson report “Global trust in advertising”, online consumer reviews are already...
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What Distributors Need to Know in the 21st Century
The world has changed dramatically over the last 20 years regarding how people and companies purchase goods & services and distributors need to adjust to these changes to stay competitive. Today’s...
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PowerBI for the regular guy
Maybe you are curious about what Google, Facebook, Johnson & Johnson and companies like these have in common. They are among the most successful companies in the world and they all spend a...
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Microsoft CRM Online Promotion
Through May, 2015 – Microsoft has a great Microsoft CRM Online Promotion available – the Sales Productivity promotion. This offer combines Microsoft CRM, Office 365 and Power BI for a complete...
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The power of Integration with Microsoft Dynamics CRM for Distribution
In today’s distribution business environment, companies have invested substantial amounts of money and implemented multiple software solutions to do specific tasks that aren’t integrated with each...
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